Accessibility for Ontarians with Disabilities (AODA)

The Ontario Government aims for full accessibility for Ontarians with Disabilities by 2025. Accessibility for Ontarians with Disabilities Act, 2005.

The Canadian Payroll Association is committed to complying with accessibility legislation and creating a safe, inclusive environment for everyone. We always endeavour to identify, remove and prevent barriers for persons with disabilities (including physical, environmental, attitudinal, communication and technological).

In the event of service disruption affecting the Association, notice will be made on the website home page with full details, including date, type of disruption and anticipated resolution time.

Date --
Type of Disruption --
Anticipated Date of Resumption --
Alternative Facilities or Services Available --


Your feedback is important and may be given verbally, in person or by telephone, in writing by letter or email. Upon receipt of your feedback, CPA will respond within 10 business days, and will respond if possible, in the same format that the feedback was received.

Feedback, as well as questions or concerns about this policy or its related procedures can be submitted to:

The Canadian Payroll Association
Attn: Accessibility Coordinator
1600 – 250 Bloor St. E.
Toronto ON M4W 1E6
Tel: 416-487-3380 or 1-800-387-4693
Fax: 416-487-3384


Our AODA Policy

Learn more

Our Accessible Customer Service Policy

Learn more

Our Multi-Year Accessibility Plan

Learn more

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