Frequently Asked Questions

Easily find the answers to your questions on membership, professional development programs, certification and JobConnect!

Yes. You are required to complete the Introduction to Payroll Management course within 2 years of having your Payroll Experience Prerequisite Application (PEPA) approved. After 2 years, you must submit another application.

Membership with the CPA is non-transferrable and non-refundable.

The mark breakdown depends on the course and study option as indicated below. Click here for more information on the study options.

Payroll Compliance Practitioner

Certified Payroll Manager

Classroom and Online
PCL, PF1 and PF2

Challenge
PCL, PF1 and PF2

Classroom and Online
IPM and APM

Communication:

20%

Final Exam:

100%

Participation:

20%

Mid-term Exam:

30%

2 Assignments:

40%

Final Exam:

50%

Final Exam:

40%

If your Work Experience Requirement Application (WERA) is not approved, you will be provided with details on what information and/or documentation is outstanding. You can reapply once you meet the requirements.

As of January 1, 2013, the minimum pass mark is 65% for all PCP and CPM courses, including challenge exams, started on or after that date. This minimum pass mark applies to courses taken online or through continuing education, as well as through a full-time program at a recognized college, university or private career college.

Courses completed prior to January 1, 2013, do not have to be retaken if a mark of 60% was obtained. However, courses that started on or after January 1, 2013, require both a final overall course mark and a final exam mark of 65%. This policy also applies to all transfer credit courses. 

If you are reinstating your certification, you must obtain a minimum pass mark of 65% on the Payroll Knowledge Evaluator (PKE) assessment you are required to complete as part of the reinstatement process.

Yes, the CPA will accommodate approved leave requests. Individuals are eligible for one year of maternity/paternity/parental/adoption leave upon providing us with the appropriate supporting documentation. Health-related and other issues will be reviewed on a case-by-case basis.

Examples of appropriate documentation are Records of Employment (ROEs), doctor’s notes and proof of disability insurance. Note: Social insurance numbers on documentation should be blacked out.

If your current employer has an Organization Membership with us, they can add you under their membership by having the payroll representative send a request to membership@payroll.ca with your name, work email address and CPA number.

Alternatively, to establish an individual membership, you can apply by filling out the Professional membership application form (if you are certified) or the Associate membership application form and return it to the CPA with payment.

The minimum pass mark of 65% applies to all PCP and CPM courses, including challenge exams, started on or after January 1, 2013.

If you completed a course prior to January 1, 2013, a pass mark of 60% is acceptable. If you are transferring a credit to the PCP or CPM certification program, a minimum pass mark of 60% applies to courses completed before January 1, 2013, and a minimum pass mark of 65% applies to courses started on or after January 1, 2013, for the CPA to accept the course(s) for transfer credit.

If you are reinstating your certification, you must obtain a minimum pass mark of 65% on the Payroll Knowledge Evaluator (PKE) assessment you are required to complete as part of the reinstatement process.

If you are self-employed, your clients can be your verifiers. Self-employed individuals may be contacted by the CPA for an interview.

To obtain the PCP certification, you must meet the following requirements:

  1. Complete all the required courses.
  2. Transfer non-core payroll course(s) to the CPA (e.g., Introduction to Accounting).
  3. Complete the Work Experience Requirement Application (WERA).
  4. Ensure you have an active membership with the CPA.

Once these requirements are met, the Certification Declaration will be emailed to you. You must read and submit the declaration online within the PCP certification timeline to receive the certification.

The PCP certificate will then be mailed to the preferred address in your file 6-8 weeks after your declaration is processed.

A verifier is a person who is or was your direct reporting manager and has a professional business relationship with you, such as your current or past employer. Family members are not eligible to verify your experience.

To maintain your certification, you must comply with the following three requirements:

Yes, as long as the experience meets the criteria for the CPM certification: 2 years of weighted payroll experience where you are responsible for the payroll function of an organization, including being accountable to management for the accuracy of employees' pay and statutory remittances, or equivalent experience, obtained within the past 5 years. Even if you previously submitted a PCP Work Experience Requirement Application (WERA), you must still submit the CPM Payroll Experience Prerequisite Application (PEPA) to apply for the CPM certification. 

To obtain the CPM certification, you must meet the following requirements:

  1. Have a PCP certification in good standing. 
  2. Submit your Payroll Experience Prerequisite Application (PEPA).
  3. Complete all the required courses.
  4. Ensure you have an active membership with the CPA.

Once these requirements are met, the Certification Declaration will be emailed to you. You must read and submit the declaration online within the CPM certification timeline to receive the certification.

The CPM certificate will then be mailed to the preferred address in your file 6-8 weeks after your declaration is processed.

PCP Candidates are students who complete the educational requirements for PCP certification but must still complete the PCP Work Experience Requirement. Employers value PCP Candidates for many entry-level payroll positions. You can use the PCP Candidate information card to assist with your job search and add “PCP Candidate” after your name on business cards, email signatures and résumé.

QPCP certification requires two core courses, one transfer of credit for the third course and one year of weighted related work experience. Please see the requirements in completion order listed below.

Education Requirements

  1. Quebec Payroll Compliance 1
  2. Quebec Payroll Compliance 2             
  3. Introduction to Accounting (transfer of credit; offered at post-secondary institutions)

Other Requirements

  1. Submit your QPCP Work Experience Requirement Application (WERA) (a minimum of one year of weighted payroll work experience).
  2. Ensure you have an active membership with the CPA.
  3. Submit the Certification Declaration.

An official transcript is a copy of a student’s permanent record. It is printed on secure paper and/or has the college seal. It is usually signed by the registrar. Only the official transcript will be accepted; copies and scans of the official transcript are not acceptable.

A career in payroll is very rewarding and becoming certified as a Quebec Payroll Compliance Practitioner (QPCP) will ensure you have the payroll compliance knowledge and skills you need to succeed in the administration of Quebec payrolls. The QPCP is delivered in French and focused solely on Quebec and federal payroll legislation and regulations.