ACCURACY
Providing accurate pay in accordance with current legislation and agreed upon conditions and stipulations of any employment or contract agreements.
COMPLIANCE
Upholding compliance with all applicable legal requirements, legislations and regulations.
DISCLOSURE
Providing disclosure to employees/contractors at the earliest opportunity of changes, errors, or discrepancies related to their pay. Any pay discrepancies should be resolved as quickly as possible while ensuring that all other payroll rights are upheld following disclosures.
EQUITY
Engaging in fair and equitable pay practices that do not discriminate on the basis of gender identity or expression, age, race, disability, national or ethnic origin, religion, language, sexual orientation or any other protected ground.
PROFESSIONALISM
Ensuring that pay is managed with the upmost professionalism by those who possess the skills, competencies and expertise required to earn the confidence and trust of workers and organizations.
SECURITY
Ensuring that any personal information required for payroll processing is handled securely, and that confidential or sensitive information or property is protected and stored.
TIMELINESS
Ensuring pay is delivered on time, according to regularly scheduled pay dates or other defined time frames, as stated in established employment agreements or contracts.
TRANSPARENCY
Being transparent with employees regarding their pay, benefits and deductions. Information on these topics should be easily accessible and unambiguous. Employees/contractors should receive communications in clear, plain-language and be entitled to ask questions and receive honest answers and explanations delivered in good faith.