The Leadership Advantage: Awareness, Growth and Change - 3 Part Webinar Series - Recorded Webinar
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Part 1: Leading with Self-Awareness and Impact: Inspiring Others Through Effective Communication
Effective leadership begins with understanding yourself and how you communicate with others. In this webinar, participants will explore how self-awareness and communication skills shape their ability to inspire, influence and build trust within their teams and organizations.
Using insights from the DiSC® personality model, this session will illustrate how different communication and behavioural styles impact workplace relationships and leadership effectiveness. Participants will gain practical strategies to enhance clarity and connection, helping them lead with greater confidence and authenticity in today’s complex work environments.
Part 2: Driving Performance Through Feedback and Coaching: Building a Culture of Growth
Sustaining high performance in today’s workplace requires more than setting goals, it depends on how leaders communicate expectations, deliver feedback and coach for continuous growth. This webinar explores how effective performance management and coaching go hand-in-hand to elevate individual and team success.
Participants will learn the core principles of performance management, how to deliver feedback that motivates improvement and how to foster a culture of accountability. The session will also introduce the G.R.O.W. coaching model as a practical framework for guiding meaningful performance conversations. Whether you lead a team directly or influence performance through cross-functional relationships, this session will provide actionable tools to help you bring out the best in others.
Part 3: Leading Through Change
In today’s fast-paced payroll world, change is the only constant. From evolving legislative requirements and compliance updates to new technologies and shifting organizational priorities. Successfully navigating these transitions requires more than technical expertise; it calls for resilience, adaptability and strong leadership.
This webinar will help you transform change from a source of stress into an opportunity for growth. You’ll gain practical tools to understand the human side of transition, harness your personal strengths and guide your team with confidence through uncertainty. With actionable strategies to manage resistance and inspire a positive mindset, you’ll leave ready to champion progress and lead with impact.
Participants can email questions ahead of time to infoline@payroll.ca.
About the Instructor

Johanna Van Bilsen
Training Practice Lead, MaxPeople
Johanna Van Bilsen is the Training Practice Lead at MaxPeople, a firm offering premium HR services and Employment Law support to organizations who care about and invest in empowering their people. Johanna has a Bachelor of Arts degree in Psychology with a minor in Labour Relations coupled with a Postgraduate Certificate in Human Resources Management and is a Certified McQuaig Interpreter.
She thrives on cultivating empowered workplaces through dynamic training. Johanna is dedicated to carefully uncovering clients’ unique learning requirements to craft tailored solutions to precisely meet their organizational aspirations and foster a culture of growth. Guided by psychological theories of adult learning and motivation, she crafts immersive training experiences that resonate, driving organizational growth and bolstering the bottom line. At the core of her approach is a commitment to share knowledge, ignite curiosity and create engaging spaces for learning. Johanna’s passion for workplace training blossomed from nurturing professionals across all levels, empowering them to excel today and thrive tomorrow.
Note: Continuing Professional Education (CPE) hours will be applied to your current cycle at the time of registration.
How to access your recorded webinar:
After registering for a recorded webinar, a confirmation containing login information is sent approximately 2 business days after the registration has been processed. If you do not receive the login information, check your email SPAM folder. If it's not there, please contact membership@payroll.ca.
You will have access to the recorded webinar 24 hours after receiving the login information.
Upon completion of this 3-part webinar series, learners will be able to do the following.
Part 1: Leading with Self-Awareness and Impact: Inspiring Others Through Effective Communication
- Identify the link between self-awareness, credibility and effective leadership;
- Explain the core dimensions of the DiSC® model and how personality styles influence leadership and communication;
- Identify their natural leadership tendencies and how to adapt their approach to different audiences; and
- Use techniques for clear, concise and empathetic communication that builds trust and engagement.
Part 2: Driving Performance Through Feedback and Coaching: Building a Culture of Growth
- Outline the essential components of effective performance management;
- Deliver timely, structured feedback that drives improvement while maintaining positive working relationships;
- Use the G.R.O.W. model as a framework to guide performance and development discussions; and
- Foster a coaching mindset that encourages accountability and continuous learning.
Part 3: Leading Through Change
- Discuss the natural phases of transition and how they affect individuals and teams;
- Create your role as a “change agent” by identifying and leveraging your personal strengths;
- Apply proven strategies to overcome common challenges and resistance during change initiatives; and
- Build engagement and motivate employees to embrace new directions with confidence and resilience.
After registering for a recorded webinar, a confirmation containing login information is sent approximately 2 business days after the registration has been processed.
You will have access to the recorded webinar 24 hours after receiving the login information.
Cancellations: No refunds will be issued once the email containing the login information has been provided.