The contents of The National Payroll Institute’s website are provided for informational and educational purposes only.
All information is provided "as is" without any warranties of any kind and The National Payroll Institute makes no representation and disclaims all express and implied warranties and conditions of any kind, including without limitation, representations, warranties or conditions regarding accuracy, timeliness, completeness, non-infringement, merchantability or fitness for any particular purpose and The National Payroll Institute assumes no responsibility to you or any third party for the consequences of any errors or omissions.
The National Payroll Institute shall not be liable to you and/or any third party for any damages of any kind arising out of or relating to the use of this website including, but not limited to, any lost profits, lost opportunities, special, incidental, indirect, consequential or punitive damages, even if The National Payroll Institute is advised of such possibility.
This website links users to sites not maintained by The National Payroll Institute. The National Payroll Institute cannot and does not warrant the accuracy, completeness, timeliness, non-infringement, merchantability of fitness for a particular purpose of information available through these links and disclaims any opinions expressed on such sites.
The National Payroll Institute Commitment to Privacy
Protecting your privacy and the confidentiality of your personal information is very important to us and fundamental to the way we do business at the National Payroll Institute (the Institute).
The Institute collects personal information to provide our products and services to our Customers.
As a Customer and user of our products and services, most of your personal information is provided to us directly by you, or by another individual on your behalf (such as your employer or your educational institution), including for example when you register as a member or for a course, or when you request the Institute publication.
Depending on the service you use, we may also collect information about you from third parties. For example, to fulfill our payroll certification requirements, the Institute also collects information about the Institute payroll courses taken, compulsory and elective course exemptions and related academic results, and certifications attained.
The personal information we collect is gathered in a number of ways throughout your relationship and dealings with us as a Customer. We offer various methods for communication with us generally and also for registration for membership and our other products and services, including by mail, email, phone, fax and through our website. Personal information collected through each of these methods will be protected from the point of collection by the Institute through the administrative, technical and operation safeguards and security that we have implemented and described in this Policy.
We also collect information on, and track behaviour of, visitors to the Institute website. For further information on this collection, please see the “Collection of Information Through Institute Website” section below.
We will obtain your consent to collect, use, and/or disclose personal information, except where we are authorized or required by law to do so without consent.
In certain circumstances, personal information can be collected, used or shared without knowledge and consent. For example, we may collect, use, and/or share personal information without your knowledge or consent where:
Personal information is any information about an “identifiable individual” that can be used to distinguish, identify or contact a specific individual. The personal information that we collect will depend on which of our products and services you request or use and how you use them. The personal information that we collect falls into the following categories:
Identity Information that allows us to identify and authenticate you (e.g. name, date of birth, occupation, employer and government-issued identification);
Contact Information that allows us to communicate with or contact you (e.g. address, telephone number, email or other electronic address);
Financial Information that allows us to process your transactions with us (e.g. credit card details);
Transactional and Behavioural Information about how you use our different products and services (e.g. purchase and payment history);
Relationship and Preference Information that helps us to understand more about you, including what types of products, services or offers you may like (e.g. language and communication preferences, location, demographics and interests); and
Educational Information that allows us to verify your educational achievements and accreditations.
We limit the personal information we collect to only what is required to carry out the purposes set out in the “Use of Information” section below. Any additional information about you that we would like to collect to assist us in understanding your profile and needs and providing you with products and services will be clearly indicated as “optional”.
As a member organization, the main reason why we collect, use and share personal information is to maintain relationships with, and provide products and services to, our Customers. To facilitate that objective, we collect, use and share your personal information for the following purposes:
The Institute does not sell, trade or rent Associate lists or personal information of Customers to third parties for their own use, unless you provide consent.
For example, at a Institute conference, you may choose to complete a request to obtain information from a particular sponsor and provide your contact details and consent for that sponsor to contact you.
As a record keeper of your Institute certifications, we may be contacted from time to time to provide verification of your accreditation. We require your consent in each case to release such information.
However, we may also release your personal information to parties outside of the Institute in certain circumstances, without your consent, as set out below.
Protecting Your Information
At the Institute, we take the protection of your personal information seriously. We are committed to protecting your personal information and maintaining high standards of confidentiality through the implementation of appropriate administrative, technical and operational safeguards and security measures so as to prevent any unauthorized access, disclosure, copying, use, or modification of your personal information.
We have security standards and safeguards to protect our systems and your information against unauthorized access and use. Safeguards are in place to ensure that the information is not disclosed or shared more widely than is necessary to achieve the purpose for which it was gathered. The Institute will protect your personal information by security safeguards appropriate to the sensitivity of the information. Safeguards will vary depending on the sensitivity, format, location and storage of the personal information, but may include limiting access to personal information to representatives of the Institute on a need-to-know basis, storing personal information on computers, servers, files or sites with encryption protection and password entry, and utilizing locked filing cabinets with restricted physical access to the file storage location for physical documents containing personal information.
To ensure the integrity and privacy of the personal and credit card information you pass to us via the Internet when you make an online transaction, the Institute has implemented safeguard and security measures that are industry standard and Payment Card Industry (PCI) compliant. All information collected within a secure page is encrypted while being transmitted to Institute's secure server. The server is protected by a firewall that is regularly updated when new patches and fixes are released.
We do not store credit card numbers of Customers in our electronic databases.
Our suppliers, as part of their contracts with the Institute, commit to maintain the confidentiality of your information and not use it for any unauthorized purpose.
For all disclosures, we disclose only the information that is legally required.
All employees of the Institute are familiar with the procedures that must be taken to safeguard Customer information. Protecting the confidentiality of your personal information is more than a procedure – it is part of our job.
The Institute regularly audits our procedures and security measures to ensure they are being properly administered and that they remain effective and appropriate to the sensitivity of the information.
The length of time we keep your information will vary depending on the product or service and the type of information we have. We retain your information only as long as we reasonably need to for customer service, legal or reasonable business purposes. That period may extend beyond the end of your relationship with us, but only for so long as it is necessary for us to be in a position to respond to an issue that may arise at a later date, or for legal or regulatory purposes.
When your personal information is no longer required for these purposes, we have procedures in place to destroy, delete, erase or convert it to an anonymous form.
The Institute takes reasonable efforts to ensure that any personal information in its possession is accurate, current and complete as is necessary for the purposes for which the information is to be used, as set out in this Policy. We count on you to keep your personal information current, and you should advise the Institute of any changes to your personal information as and when they occur. Keeping your information accurate and up-to-date enables us to continue to offer you the highest quality service.
If you demonstrate the inaccuracy or incompleteness of personal information, we will amend the information as required. If appropriate, we will send the amended information to third parties to whom the information has been disclosed.
Information contained in files that have been closed is not actively updated or maintained.
Accessing Your Information
You have the right to access all personal information we hold about you. For members, most of your information is available to you through your member portal.
Upon written request and authentication of identity, we will provide you with your personal information under our control, information about the ways in which that information is being used, and a description of the individuals and organizations to whom that information has been disclosed.
We may charge a fee for providing information in response to an access request and will provide an estimate of any such fee upon receiving an access to information request. We may require a deposit for all or part of the fee.
We will make the information available within 30 days or provide written notice where additional time is required to fulfil the request.
In some situations, we may not be able to provide access to certain personal information. This may be the case where, for example, disclosure would reveal personal information about another individual, the personal information is protected by solicitor/client privilege, the information was collected for the purposes of an investigation, disclosure of the information would reveal confidential commercial information that, if disclosed, could harm the competitive position of the Institute or where we exercise our solicitor’s lien against materials in our files in respect of outstanding accounts. The Institute may also be prevented by law from providing access to certain personal information.
Where an access request is refused, we will notify you in writing, document the reasons for refusal and outline further steps available to you.
If you have questions about our personal Information practices, please reach out to us using the information in the “Contact Us” section below.
Collection of Information Through Institute Website
By accessing and browsing our website, you agree that we may collect, use and share any information we collect about you through our website as described in this Policy.
Social Media Tracking Pixels and Cookies
The Institute is a Canadian not-for-profit organization and our membership consists primarily of Canadian payroll professionals. We realize that we do have members outside Canada and that our website may be accessed by Customers from around the world for membership, education and information purposes.
The Institute is subject to and complies with Canada’s Federal Privacy legislation, known as the Personal Information and Protection of Electronic Documents Act (PIPEDA).
If you are located in the European Union (EU), you should know first of all that, as a result of the comprehensive privacy protections provided to data subjects under PIPEDA, personal data flow from the EU to Canada has been approved by the adequacy decision of the European Commission under its European Directive. While the Institute is not directly subject to the General Data Protection Regulation (GDPR), most of the rights granted to you under the GDPR are substantially similar to those granted to data subjects under PIPEDA, including the right to request access to, correct, amend, delete, or limit the use of your personal data. Please refer to the “Accuracy of Your Information” and “Access to Your Information” sections above for further information.
If you have any questions about our personal information practices, please reach out to us using the information below in the “Contact Us” section.
You can withdraw your consent to various aspects of our collection, use or sharing of your personal information at any time upon giving us reasonable notice, subject to legal, business or contractual requirements.
Upon receipt of notice of withdrawal of consent, we will inform you of the likely consequences of the withdrawal of consent, which may include our inability to provide services for which that information is necessary.
Attn: Privacy Officer
The National Payroll Institute
1600 – 250 Bloor Street East
Toronto, ON M4W 1E6
Tel: (416) 487-3380
Toll Free: 1-800-387-4693
Fax: (416) 487-3384
If we are unable to resolve your concerns to your satisfaction, you may contact the Office of the Privacy Commissioner of Canada during business hours at 1-800-282-1376, or at https://www.priv.gc.ca/en/, or by writing to:
The Privacy Commissioner of Canada
30 Victoria Street
All information published or otherwise accessible through this Website and its successors, including, but not limited to information, news, text, photographs, images, illustrations, audio clips, video clips, software and other materials (the "Content") are protected by copyright, and are owned or controlled by The National Payroll Institute or other parties credited as the provider of the Content.
This Website is also protected by copyright as a collective work and/or compilation, pursuant to Canadian copyright laws, international conventions and other copyright laws. Unless otherwise specified, any reproduction, modification, redistribution, publication, transmission, transfer, sale, distribution, or performance of this Website, whether in whole or in part, constitutes a violation of federal or common law and is prohibited.
No information may be reproduced in whole or in part in any form without written consent of The National Payroll Institute. Please e-mail us for permission before reproducing or redistributing any part of the information contained within.
Certain names, words, titles, phrases, logos, designs, graphics, icons and trade-marks displayed on this Website may be registered or unregistered trade-marks of The National Payroll Institute or third parties. Unless otherwise specified, downloading, retransmission, copying or modification of any trademarks or other contents displayed on this Website may be a violation of statutory or common law rights and is prohibited and could subject the violator to legal action
A cookie is a small text file that a website creates and accesses through your browser when you visit a website. Cookies are used for many purposes, such as providing essential functions, including those related to authentication and security, remembering your preferences and tailoring the National Payroll Institute website to your interests (e.g. to track language preference, provide customized web page content, and display website navigation history).
The National Payroll Institute may use third party web analytics service providers and other technologies to collect non personally identifiable information such as general internet log information and details of visitor website traffic when you visit the University website. The National Payroll Institute uses such website traffic information to understand how visitors use its website and to improve the visitor’s experience when visiting its website. Such visitor website traffic information is shared with the third-party web analytics service providers and they may store and use such information to contextualize and personalize ads of its own advertising network. The National Payroll Institute uses Google Analytics and Siteimprove as its third-party web analytics service providers. For more information about how they use your information, please see the following links: Google and Siteimprove.
Cookies are only retained by the National Payroll Institute for as long as necessary.
When visiting the National Payroll Institute's website, you consent to the placement of cookies in your browser. You can control cookies through your browser settings and other tools, such as the Google Analytics Opt-out Brower Add-on. Note that refusing or deleting cookies may impact your experience on the National Payroll Institute’s website and the services it is able to offer.
Attn: Privacy Officer
The National Payroll Institute
1600 - 250 Bloor Street East
Tel: (416) 487-3380
Toll Free: 1-800-387-4693
Fax: (416) 487-3384
updated March 21, 2019