Presented in cooperation with

Did you know that your customers are also your employees? Through this webinar, you will learn the importance of customer service, how it affects the growth of a business and employee morale, and how they can deliver excellent customer service on a daily basis and improve the employee/customer experience.
Note: Continuing Professional Education (CPE) hours will be applied to your current cycle at the time of registration.
How to access your archived session:
After registering for an archived webinar, a confirmation containing login information is sent approximately 2 business days after the registration has been processed. If you do not receive the login information, check your email SPAM folder. If it's not there, please contact membership@payroll.ca.
You will have access to the archived webinar 24 hours after receiving the login information.
- What Customers Really want
- The Benefits of Stellar Customer Service
- How to build relationships and trust with customers
- How to use your communication skills to deliver outstanding customer service
- How to solve customer concerns efficiently
After registering for an archived webinar, a confirmation containing login information is sent approximately 2 business days after the registration has been processed.
You will have access to the archived webinar 24 hours after receiving the login information.
Cancellations: No refunds will be issued once the email containing the login information has been provided.